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Livestock Clerk

  • Location

    Heathrow

  • Sector:

    Driving and Industrial

  • Job type:

    Permanent

  • Salary:

    £20,000pa - £22,000pa

  • Contact:

    Afi Webber

  • Contact email:

    afi.webber@class1personnel.com

  • Published:

    26 days ago

  • Duration:

    Ongoing

  • Expiry date:

    2019-10-26

  • Startdate:

    ASAP

  • Consultant:

    Afi Webber

Weekend Livestock Import/customer service Clerk
Based close to Heathrow Terminal 4.  Permanent job.  Training will be given.
Job Description
Liaising with anxious pet owners face to face and by Phone/email
Effect customs clearance on Sequoia - 95% pets but also commercial shipments 
Liaising with authorities such as DEFRA and HARC staff with regard to paperwork as well as HMRC and airlines
Collect payments
Resolve any irregularities 
Update files on Boxtop 
Shift 40 hour week to cover weekend Fri Sat Sun Mon roughly 8-6/9-7 Fri Sat Sun and Mon is a late shift 3pm until 1am but this should be flexible according to arrivals
Person Specification
Essential
Driving license
Excellent communicator
Strong attention to detail
Animal lover
Ability to prioritise 
Work well independently
The candidate would need to be able to speak English well. 
To be computer literate (use emails / word / Excel) 
 
This position requires someone who is quite confident in themselves as the weekend part of the shift is for the most part, a lone affair. However full training will be given, they will be accompanied until the desired competency is reached and they will have a dedicated team willing to support at any time. Friendly and approachable - this position in particular is very customer facing, often with private individuals. 
Salary around the £20,000 to £22,000 mark